Our call center locations
M3 – we are made up of more than 1,000 communication experts in five different call centers and customer service centers in Germany, Austria and the Netherlands. Our flexible customer service teams can be increased, reduced or combined to match your requirements.
For you, this means we are always as big as your processes need us to be – and as prudent as your budget dictates.
Through continuous expansion, we constantly create new opportunities and the best conditions for enthusiastic employees and inspired customers. Our call centers are equipped with comfortable, high-quality facilities, cutting-edge technology and a warm and welcoming atmosphere.
The M3 call center in Mönchengladbach
Behind a historical façade lies a state-of-the-art call center and the M3 headquarters. A further call center in Bismarckstrasse is used as the M3 service center with a focus on customer care and scalable capacities. The latest technology and a passion for detail create a top-quality working atmosphere.
The M3 call center in Viersen Dülken
Our inbound call center in Viersen specializes in medium-sized projects for sectors such as fashion and e-commerce and serves as a competent pilot partner for start-ups and newcomers to outsourcing. Close-knitted team structures and the ambience of the intricately restored textile trade building create a warm-hearted, friendly working atmosphere.
The M3 call center in Düsseldorf
With the beginning of 2021 M3 is taking a further step towards expansion and is consistently continuing the concept of a modern and employee-oriented call center. More than 150 jobs are created in an highly-modern working environment, which is larger than 1800qm. Acoustic, ambient lighting, green walls and entertainment options underlining the urban office character.
The M3 call center in Maastricht
Close to the border triangle, Maastricht offers the perfect conditions for international customer service projects. The M3 call center enjoys a central, easily accessible location in Cap du Sud, a modern and sustainable glass building. Multilingual teams ensure an inspiring, diverse working environment.
The team at M3 not only impresses our end customers, but also masters challenging initialization times and volumes with huge personal dedication and short channels.