The M3 call center in Mönchengladbach
M3 was founded in 2002 in Mönchengladbach, Germany. This is still home to our company headquarters today. Originally operating from their parents' house, the current shareholders soon had to expand and moved to an office building spanning 500 m² with 40 workstations in Rheydter Strasse just one year later. Ambition, diligence and passion led to further expansion in 2010. Today, the M3 headquarters are located in the former federal state and central bank premises at Hohenzollernstrasse 145. Behinds its historical façade, the building hosts a cutting-edge, spacious call center. The intricately renovated and extended attic added an extra 400 m² to the space.
In 2017, the call center at Bismarckstrasse 100 joined the ranks, where M3 pools its customer care services today. Here, we provide capacity for large project units or start-ups with rapid scaling plans. Complete with the latest technology and endless passion for detail, innovative workplace concepts were designed and tested in our call center in Bismarckstrasse, which now set a benchmark in terms of high-quality workplace environments.
Our premises in Hohenzollernstrasse are managed by Daniel und Meik Hüllenhagen. The Bismarckstrasse site is run by Jakob Rebas.
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We never imagined it would be possible – M3 was able to recover and positively retain so many lost outbound customers that we now generate annual sales of more than 2 million from these customers alone. What started as a pilot project is now a key pillar.
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